Key Account Manager

Founded in 2016, Grow Rebates came to market to serve the growing demand for energy-efficient grow lights. Our “Upfront Incentive Program” allows growers to reduce capital expenditures by up to 100%. Recognized as a leading grow light supplier in the market, Grow Rebates supports cultivation facilities across the nation. We serve the grower and production segments of horticultural and specialty agriculture in controlled environment agriculture across a range of sectors, spanning ornamentals, floriculture, food production, vertical farming, cannabis, research institutes, universities and colleges, government agencies, seed producers, breeders, AgTech, and plant-based pharmaceuticals.

Become part of one of the fastest "growing" industries on the planet! Our employees are game-changers, and we offer tons of career growth and earning potential. As a key member of the Grow Rebates Sales team, the Key Account Manager will provide support throughout the sales cycle ‐ from vetting leads to assisting in payment collection. The successful candidate will identify business opportunities, build and maintain successful team reports and analytics, and work interdepartmentally on joint initiatives.

Key Functions Include:

• Achieve individual sales revenue goals and contribute to reaching Sales team goals as well as overall Grow Rebates goals

• Oversee all aspects of the customer relationship to assist them through the sales process from initial consultation and design through solution presentation, closing, and revenue

• Prospect and turn new opportunities into loyal Grow Rebates repeat customers

• Understand customer goals early in the relationship and partner with internal technical experts and external industry partners to provide the right solutions

• Work across Grow Rebates with subject matter experts in areas such as lighting design, fixture specification, installation teams, pricing and finance to meet the needs of customers

• Respond to clients in a timely, respectful and professional manner with a keen sense of customer experience

• Work with teams across the organization to resolve customer issues and provide world class service in a timely manner

• Act as a Project Manager when working in a complex selling environment both within Grow Rebates and within the customers business

• Manage opportunities, quote processes, and payment terms planning for all customer projects and ensure a smooth transition to the relationship management team for the back-end process

• Ensure an exceptional customer experience through accurate collection and updating of customer information, sales and history through the dedicated CRM system

• Annually create account plans for top revenue producing, strategic accounts, review weekly and monthly with Manager and present to a wider audience as needed

• Work with Manager to set meaningful goals that contribute to Grow Rebates reaching our goals while serving the needs of the customer and contributing to their success 

 Requirements:

• Bachelor’s degree in Horticulture Science, Agronomy, Business or equivalent

• Must have 10+ years of relevant horticultural working experience, preferably in sales/customer relations management in controlled growing environments 

• Required in-depth technical lighting knowledge
• Sales experience must demonstrate excellent interpersonal communication skills (verbal and written) as well as a record of achieving sales goals

• Proven track record of building productive, trust-based relationships with customers across a range of roles in production, growing, operations and pest management

• Existing relationships with external resources within the horticultural segments such as equipment and/ greenhouse manufacturers, and other channel partners is preferred

• Understanding of financials for commercial growers and how Grow Rebates solutions will help improve customer’s financial performance; ability to create and present compelling ROI model

• Demonstrated ability to present solutions to customers in such a way as to build confidence and overcome concerns

• Ability to work in complex customer settings with multiple stakeholders and competing needs

• Skilled in working collaboratively as part of a team to serve the needs of the customer

• Able to advocate for the customer internally and represent the voice of the customer

• Works with urgency and has enthusiasm about Grow Rebates products and customers success

• Holds themselves accountable to all stakeholders

• Always act with integrity to be a brand ambassador for Grow Rebates

• Ability to be honest and transparent with the customer particularly when having difficult conversations 
• Ability to travel at least 50%, located near a major airport in region   

Compensation

• Commensurate with experience; salary plus commission

• Applicable benefits etc.

Core Values:

• Works with urgency

• Holds themselves accountable to all stakeholders

• Wakes up each day enthusiastic about Grow Rebates products and customers success

• Always act with integrity to be a brand ambassador for Grow Rebates

• Consistently honest and transparent with the customer particularly when having difficult conversations 

Who we are

Founded in 2016, Grow Rebates came to market to serve the growing demand for energy-efficient grow lights. Our “Upfront Incentive Program” allows growers to reduce capital expenditures by up to 100%. Recognized as a leading grow light supplier in the market, Grow Rebates supports cultivation facilities across the nation. We serve the grower and production segments of horticultural and specialty agriculture in controlled environment agriculture across sectors a range of sectors, spanning ornamentals, floriculture, food production, vertical farming, cannabis, research institutes, universities and colleges, government agencies, seed producers, breeders, AgTech, and plant-based pharmaceuticals.

How to Apply

Contact careers@growrebates.com with a resume, cover letter, and recommendations.